
Follow the on-screen steps, and you’ll receive an email confirming your payroll service has been canceled in about 3 business days. If you're having trouble finding your file or signing in to your account, make a request to cancel your payroll service. Still not able to cancel your payroll service. If you still have questions on canceling, review our QuickBooks Desktop cancelation policies.

These liabilities (including annual liabilities) will be paid at the time we process your cancelation form. If you have a full service payroll subscription If we pay and file your payroll taxes for you, be sure to leave your bank account open until we debit and pay those tax liabilities. In these cases you need to sign in with an admin account or contact your accountant to cancel your payroll subscription. Or you purchased your QuickBooks Online from your Accountant. *Note: If you don't see the Billing & Subscription tab, you're not signed in as the Master Administrator or Company Administrator on the account. Fill out the online cancelation form to complete your cancelation.

Select Billing & Subscription.* In the Payroll section, select Cancel.Go to Settings ⚙ and select Account and Settings.Important: If you have QuickBooks Online Payroll Full Service, Core, Premium, or Elite, Intuit will charge you $150.00 if you request us to prepare year-end filings and/or W-2s
